Enterprise-Grade Security by Design
- End-to-end encryption (data at rest & in transit)
- Role-Based Access Control (RBAC)
- Secure multi-zone infrastructure
- Continuous monitoring & threat detection
- Regular security audits and compliance reviews
Home>Legal
Legal Hub
Legal & Compliance Center
Transparency. Security. Trust.
At NUBEX, we prioritize transparency, data protection, and compliance across all our cloud, AI, and connectivity services. This Legal Center provides clear access to our policies, service commitments, and regulatory frameworks designed to protect your business.
Security
Data Protection
Compliance
Transparency
Reliability
Trust
Legal Documents
Important Legal Information
Click on any document below to read more.
1. Terms of Service
Defines the rules, responsibilities, and usage of Nubex services.
→
2. Privacy Policy
Explains how we collect, process, and protect your data.
→
3. Data Processing Agreement (DPA)
Ensures compliant data handling aligned with global standards.
→
4. Service Level Agreement (SLA)
Details uptime, performance guarantees, and support commitments.
→
5. Acceptable Use Policy (AUP)
Outlines permitted and prohibited use of Nubex infrastructure.
→
6. Security & Compliance Policy
Covers security controls, frameworks, and operational practices.
→
7. Cookie Policy
Explains how cookies and tracking technologies are used on our website.
→
8. Billing & Refund Policy
Defines payment terms, billing cycles, and refund conditions.
→
Built for Global Compliance
Nubex Cloud aligns with regional and international data protection standards.
- UAE Data Protection Law compliance
- GDPR-ready architecture
- Secure cross-border data handling
- Data residency and sovereignty options
Our Service Commitments
We are committed to delivering reliable, secure, and high-performing cloud services.
99.99%Uptime SLA
<50msAverage Latency
24/7Expert Support
Multi-ZoneResilience
View Full SLA →
Flexible Enterprise Agreements
We support enterprise clients with tailored legal and commercial agreements.
- Master Service Agreements (MSA)
- Custom SLAs
- NDA & confidentiality agreements
- Enterprise onboarding & legal support
Have Questions? We're Here to Help.
For legal inquiries, compliance documentation, or contractual discussions, our team is ready to assist.
Email Uslegal@nubexcloud.com
Submit a RequestReach out via our Help CenterSubmit Request →
Last Updated: May 21, 2025
Version: 1.0
© 2025 NUBEX CLOUD. All rights reserved.